Shipping policy

Last updated: November 3, 2026

Delivery area

We currently deliver only within Pakistan. International delivery is not available at this time.

Processing and delivery estimates

Orders are processed and handed to the courier within an estimated 1–2 working days after confirmation. For bank transfer orders, processing begins after payment is verified. Delivery then takes approximately 3–5 working days after dispatch. Processing time is separate from the delivery estimate. Working days exclude weekends and public holidays. These are estimates, not guarantees; carrier delays, weather and other circumstances may affect delivery.

Standard and bulky delivery

Standard delivery is free for regular, non-bulky products within Pakistan. Delivery charges may apply to bulky items. Free standard delivery does not apply to products requiring paid cargo delivery.

Cargo products

Large or heavy products, such as inverters, may require cargo delivery. The customer pays the cargo charges. Before booking cargo, we disclose the charges and obtain your approval. Approved cargo charges are paid directly to the cargo company on delivery or collection. These charges are separate from the product price and are not collected as part of the store checkout total.

Cargo products require advance payment by bank transfer; COD is not available. If an order includes both regular and cargo products, the entire order must be paid in advance by bank transfer. We dispatch only after payment verification and approval of cargo charges. COD remains available for orders containing only regular, non-cargo products.

Cancellations before dispatch

If you decline the cargo quote before dispatch, we cancel the order without a cancellation deduction. For prepaid orders cancelled before dispatch, we refund the full amount paid to us to your bank account within 3 calendar days after cancellation is confirmed. Calendar days include weekends and public holidays.

Contact us promptly to request an address correction, order change or cancellation before dispatch. Once an order is in transit, we cannot modify it.

Tracking

When the shipping method supports tracking, we share tracking information after dispatch. Tracking updates may take time to appear.

Lost, damaged or delayed parcels

Contact us so we can investigate with the carrier. Once the carrier confirms a parcel is lost, you may choose an available replacement or a full refund of the amount paid to us. For damage on arrival, please follow our return and refund policy.

Contact

Email: saimtechmart@gmail.com
WhatsApp: +92 301 7495996